Privacy policy

This policy explains what personal data cuefar.com collects, why, and what rights you have under the GDPR.

Who is responsible

CueFar, [Full name], [Street and number], [Postcode City], Germany. Email: [contact email, e.g. hello@cuefar.com].

Visiting the site

The site sets no cookies, uses no analytics or tracking, and loads no third-party content. Fonts are served from our own server. To deliver pages, our web server processes your IP address briefly; it does not keep access logs. Legal basis: Art. 6(1)(f) GDPR, our interest in running a secure website.

Reservation form

When you reserve a CueFar we store your name, email address, country, organisation (if given) and where you'll use the product. We use this to manage your reservation, refund it if you ask, and tell you when your unit ships. Legal basis: Art. 6(1)(b) GDPR, steps prior to a contract at your request. We keep the data until your reservation is completed or refunded, and longer only where tax law requires (up to 10 years for payment records).

Payment

Payments are handled by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Dublin, Ireland. Stripe receives your payment details and email address directly; we never see your card number. Stripe's privacy policy: stripe.com/privacy. Legal basis: Art. 6(1)(b) GDPR.

Contact form

When you send a message we store your name, email address and message to reply to you. Legal basis: Art. 6(1)(a) GDPR, your consent, and Art. 6(1)(b) where your question concerns a purchase. We delete messages when the conversation is finished, at the latest after 12 months.

Hosting

The site and the form data are hosted on a server of DigitalOcean, LLC in Frankfurt, Germany, under a data processing agreement. DigitalOcean is a US company; transfers are covered by the EU-US Data Privacy Framework and standard contractual clauses.

Your rights

You can ask for access to, correction, deletion or restriction of your data, object to processing, take your data with you, and withdraw consent at any time for the future. Write to [contact email, e.g. hello@cuefar.com]. You can also complain to a data protection authority, for example the one in your federal state.

Last updated: 26 October 2026.